Privacy · Policy

Privacy Policy

This page describes what personal data Took Took Prime collects when you book a table, browse our menu or contact us, why we collect it, how long we keep it, and the rights you have over it.

Who we are

Took Took Prime is a restaurant located at 179 Phuket Hwy 4055, Pa Tong, Kathu District, Phuket 83150, Thailand. The data controller for personal information collected through this website is the restaurant management team, reachable at tooktookprime.mgr@gmail.com.

Data we collect

When you submit a reservation through this website we collect:

  • First name and last name, to identify the reservation
  • Email address, to send a confirmation and contact you if needed
  • Phone number, for urgent contact about your booking
  • Party size, date and time, to hold the table
  • Optional notes you choose to share (allergies, occasion, halal-friendly seating, accessibility needs)

We do not collect government IDs, payment card details, or browsing data linked to your identity. Payment is handled at the restaurant on the day of your visit.

Why we collect it

Your reservation details are used solely to prepare your table, confirm your booking and contact you if there is a change to your reservation. We do not use this data to send marketing emails, and we do not share it with third parties for advertising.

Where it is stored

Reservation form submissions are transmitted via Resend (resend.com, a transactional email provider) and delivered to a single management inbox at tooktookprime.mgr@gmail.com. The data does not persist in any external database; it lives only in our email inbox and any internal notes the floor team writes for the day of service.

How long we keep it

We keep reservation emails for up to 30 days after the date of your booking, in case we need to follow up on the visit. After 30 days the email is deleted from the inbox. Aggregate, anonymised website analytics are kept indefinitely.

Analytics and tracking

We use the following services to understand how guests use our website. None of them are used for advertising:

  • Google Analytics 4 — anonymised traffic statistics (which pages are viewed, from which country, on which device). IP addresses are truncated before storage.
  • Microsoft Clarity — anonymised session replays and heatmaps. Clarity does not record personally identifiable information; sensitive form fields are masked.

See our [Cookies Policy](/cookies) for the full list of cookies these services place on your browser and how to manage them.

Your rights

You can at any time email tooktookprime.mgr@gmail.com to:

  • Access the personal data we hold about you
  • Correct any inaccurate or out-of-date information
  • Erase your data ahead of the 30-day retention window
  • Opt out of analytics tracking (in addition to the cookie controls)

We will respond within 30 days. If you are in the EU/UK and you believe we have mishandled your data, you may also contact your local data protection authority.

Children

This website is intended for an adult audience choosing a restaurant. We do not knowingly collect data from children under 16. If you believe we have collected data from a child, contact us and we will erase it.

Changes to this policy

When we update this policy we will change the "Last updated" date at the top. For any significant change affecting your rights we will note the change at the top of this page for at least 30 days.

Privacy Policy — Took Took Prime | Took Took Prime