Accessibility Statement

Our dining room in central Patong is set up to receive guests with different mobility, sensory and dietary needs:

• Ground-floor dining, no internal stairs between the entry and the seating area
• Air-conditioned room at a comfortable temperature year-round
• Wider walkways between table groups to accommodate wheelchairs, strollers and walking aids
• Adjustable lighting for guests with light sensitivity (ask the floor team)
• Multilingual menu available on table-side QR codes in English, Russian, Simplified Chinese and Arabic
• Kids menu with smaller portions and milder seasoning, with high chairs available on request
• Halal-friendly kitchen so Muslim families can order across the full menu

For wheelchair access from the street to the front door, the path is generally step-free, but if you would like us to confirm specific access details for your visit, please email or call ahead.

We aim for our website to be usable by guests of all abilities. We are working toward WCAG 2.1 level AA.

• Keyboard navigation is supported on all interactive elements; the first focus target is a "Skip to main content" link.
• Semantic landmarks (header, main, footer, nav) help screen readers structure the page.
• Alt text is provided on all imagery; decorative imagery is marked aria-hidden so it is skipped.
• Text contrast meets AA contrast ratios across all body text and headings on the brand dark surface.
• Reduce-motion is honoured: guests who set prefers-reduced-motion in their OS see static layouts instead of fade-up animations and the hero video does not auto-play in that case.
• Right-to-left layout is rendered automatically for the Arabic locale.
• Native form controls (date picker, time picker, party-size stepper) are used on the reservation page so they work with operating system accessibility tools.

If you find a page or interaction that is hard to use, please tell us — see the contact section below.

We are honest about the parts that still need work:

• The QR-menu page is heavy with dish photos; for guests on slow connections, the menu can take a few seconds to fully render. We are looking at progressive loading.
• The colour palette for filter pills uses brand muted-gold accents; while contrast meets AA, the visual distinction between active and inactive states could be stronger for guests with low vision.

If anything else gets in your way, we want to know.

For any visit, you can ask us in advance for:

• Quiet seating away from the bar
• A specific table size or position
• A table prepared without alcohol on the menu
• Step-free seating closest to the entrance
• Earlier or later seating outside peak hours
• A printed paper menu instead of the QR code

Email tooktookprime.mgr@gmail.com or call +66 96 096 0066. We will do our best to set up the room before you arrive.

If you encountered an accessibility barrier — in the restaurant, on the website or in the booking process — please write to tooktookprime.mgr@gmail.com with what happened and which page or surface was involved. We respond within 30 days and treat accessibility issues as priority fixes.